- Highlights from the Report
- Contents, About the Authors, Introduction, The Objective of this Report,
- What are the benefits of VoLTE?, Executive Summary, The VoLTE Roaming Environment, The Threat to Traditional Voice Roaming Revenues,
- MNO Strategies on VoLTE Roaming,
- MNOs Status with LTE and VoLTE,
- Launch timeframe for LTE and VoLTE,
- Status of Roll-out of VoLTE Roaming Services
- Overview Vendor Strategies on VoLTE Roaming,
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This report is available from 30th July 2018 and contains up-to-the-moment Strategic advice on VoLTE ROAMING This Strategic Analysis Report has been created based interviews with MNOs and International Vendors and contains 30+ Pages of data Executive Summary (this part of the report is sent to the MNOs who took part in the research for free)
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This report is available from 14th February 2024 and contains a thorough discussion of artificial intelligence and telecom solutions based on this technology. The Strategic Analysis version of this report contains insights from 2600Hz, afina, Cequens, COMVIVA, GMS, LANCK Telecom, Mobileum, Monty Mobile, SecurityGen and Sinch. Considering the increasing relevance of AI, this publication addresses key questions such as:
- What types of AI-based solutions are vendors offering?
- What are the benefits of these solutions for customers?
- What measures are vendors taking to ensure privacy compliance and minimise bias in their AI models?
- What are the key regional trends and how are they impacting the development of AI solutions in the telecom industry?
- What recommendations or insights do vendors have for MNOs to take full advantage of AI?
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Sale!
This report is available from 6th December 2022 and contains a thorough discussion of strategic aspects related to 5G Roaming. This publication is a perfect guide for Roaming teams that are planning to implement 5G SA or 5G NSA. Also, vendors can understand better what challenges MNOs are currently facing and how they can support them. The Strategic Analysis version of this report contains feedback from 78 MNOs across 53 countries and the participation of BICS, Cellusys, Comfone, SecurityGen and Vodafone Carrier & Partner Services. Considering the increasing relevance of 5G Roaming, this publication addresses the following questions:
- When MNOs estimate that they will launch 5G NSA & 5G SA Roaming?
- What are the main challenges and opportunities of 5G SA Roaming for MNOs?
- Which enterprise sectors have the biggest interest in 5G SA Roaming?
- What MNOs think about BCE and its implementation?
- How MNOs see vendors supporting them for 5G Roaming?
- What solutions for 5G SA are vendors offering?
- What challenges are vendors facing in the delivery of 5G Roaming SA solutions?
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Sale!
This report is available from 24th November 2022 and contains a thorough discussion of strategic aspects related to Machine-to-Machine (M2M) Roaming. This publication is a perfect guide for Roaming teams for refining and/or implementing their M2M Roaming strategy. The Strategic Analysis version of this report contains feedback from 174 MNOs across 103 countries and contains 40+ Pages of data. Considering that M2M Roaming is a topic that is gaining momentum, among others, the following questions are answered in this report:
- What percentage of total Wholesale Roaming revenues will M2M Roaming represent in the upcoming years?
- What does the average M2M Roaming team look like?
- In which areas do MNOs expect support from their Roaming partners?
- How do operators define Permanent Roaming, and which are their major concerns related to it?
- Which IoT platforms have the best perception according to MNOs?
- What methods do MNOs implement to support M2M transparency?
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Sale!
This report is available from 19th October 2022 and contains up-to-the-moment Strategic advice on How Wholesale Roaming is delivered in 2022. This report is a perfect guide for Roaming teams on how to optimise their functions and what to consider to make the most efficient Wholesale Roaming Team based on the advice of over 100 Global MNOs. This Strategic Analysis Report has been created based on interviews with MNOs and contains 80+ Pages of data. Previous editions of this report were released in 2015 and 2019 and MNOs found it helpful for their Strategy refinement. Over the years, operators have faced several challenges in several areas of the Wholesale Roaming business. For instance, there are some processes from previous generations which generate a lot of inefficiency considering the current infrastructure scenario. Considering that many operators are currently renewing their infrastructure, this has put further pressure on the people behind the Wholesale Roaming team. Moreover, Roaming is starting to get back to its pre-COVID levels. As shown in ROCCO’s Wholesale Roaming Strategy Report 2020, traffic levels suffered a strong decline due to travel restrictions. Given that there are high expectations due to infrastructure renewal, it is worth knowing how MNOs are preparing for the future. This is of particular importance, as negotiations and service openings will be based on optimising costs of course but also now about optimising quality. All these considerations and more are addressed in this unique report. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates
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Sale!
This report is available from 2nd December 2021 and contains up-to-the-moment Strategic advice on VoLTE ROAMING This Strategic Analysis Report has been created based interviews with MNOs and contains 50+ Pages of data. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
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Out of stockWe do not offer discounts on the 21 Report, however the The 21 Report is free with a ROCCO+ Subscription or counts as 3 report points for ROCCO Report points customers. The 21 Report summarises 2020 and takes on the challenge of 2021 based on the best insights from ROCCO Research's reports, ROCCO Strategy's consulting work and ROCCO U training trends. The report compromises the following sections: Executive Summary
- Introduction and objective of the report
- Executive Summary
- 2020 Evaluation
- Key Insights
- Overview what to expect from 2021
- Top Telecoms Trends of 2020: What were the top trends for 2020 and how did they play out – Blockchain, eSIM, 5G
- Messaging Trends – CpaaS, RCS and A2P SMS Insights
- Wholesale Roaming Trends – VoLTE, 5G Insights
- Fraud and Security Trends - Firewalls, SIM BOX, IRSF.
- Traffic review: The Wholesale Roaming and Messaging traffic estimates and how they changed from 2019.
- Admiration Quads (The best Vendors in each category presented in 3 specific quadrants (Success, Leadership, Contribution) based on the last research report ROCCO has conducted on each topic.
- Innovation (The Innovators),
- Messaging (A2P SMS, RCS),
- Wholesale Roaming (SoR, IPX, DCH, FCH, RMS),
- Fraud & Security (Signalling Firewall, SMS Firewall, IRSF, Sim Box)
- ROCCO IOO: A review of the 25 most Influential people in our Industry according to the ~ROCCO 100 report 2020 and how they made a difference.
- ROCCO's TOP TEN Vendors in 2020: based on all the results in the most recent Vendor Benchmarking research.
- Lifelines: Product lifelines for Messaging, Wholesale Roaming and Fraud & Security which help MNOs and Vendors to identify
- Where to invest
- Where is their revenue still to be made
- Where should I be developing skills and R&D
- What's happening in 2021: Industry trends and potential outcomes
- Challenges and Opportunities in 2021: SWOT analysis for the industry
- Industry comparisons: What’s trends do we see in other industries, which may cross over to ours.
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This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
- Executive Summary (this part of the report is sent to the Operators who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
- Leadership
- Performance in general as a company
- Performance on KPIs specific to IPX Vendors
- Brand perception
- NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
- MNO quotes on what they think to the Vendors
- Key Challenges for MNOs with working with the Vendors
- TOP 3 Requirements MNOs have for the Vendors
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 9 leading companies insights on Roaming Blockchain.
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors:
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of Blockchain Companies
- Annex B: RCS Messaging Vendor Interviews
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
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This Strategic Report contains 75+ Pages of Analysis into all the providers in the market. Available from April 6th 2019.
- Executive Summary
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- ROCCOs perceptions of future developments in the field
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This Strategic Analysis Report contains 550+ Pages of Market Intelligence into 17 leading vendors in the market.
The Strategic Analysis Version of the report contains:
Content with page numbers:- The Authors of this Report 8
- Executive Summary 8
- Introduction 9
- The History of Fraud 11
- The Present 13
- The Future of Fraud 15
- The Vendors 17
- Ownership Structure 17
- When the Companies were Founded 19
- Mission Statements 19
- Their Business Focus and Product Offerings 20
- Future Strategy 20
- The Solutions 21
- Vendors Organised by Fraud Type 21
- Adaptive Mobile Security 30
- Anam Technologies 41
- ARAXXE SAS 45
- BICS 54
- Enghouse Networks 60
- JT Global 62
- LATRO Services, Inc. 64
- Mobileum Inc 66
- Mobius Wireless Solutions 68
- Netaxis Solutions 76
- NetNumber Inc 78
- Positive Technologies 80
- Starhome Mach 88
- Syniverse 91
- WeDo Technologies 93
- XINTEC 108
- Their Headquarters, Office Locations 110
- Their Employment Strategy 110
- Annual Revenues 111
- GSMA Membership and Partnerships 112
- Customers Top 3 Vulnerabilities 113
- Biggest Obstacles to proactively Detecting and Responding to Fraud and Security threats 116
- Data Analytics 118
- Growing Threats 119
- Greatest Impacts 119
- Information Sharing 120
- Non-Financial Losses 120
- The Fraud Prevention Budget 121
- Telco auditing/security testing 123
- Fraud and Security Consulting 123
- Machine Learning 124
- Cloud-based Solutions in Fraud Prevention 125
- Does your company support cloud-based fraud solutions? 126
- Key Regional Trends 126
- Their predictions 128
- What should MNOs know about fraud prevention? 128
- Annex A: Vendor Directory 130
- Annex B: Vendor Maps 132
- Distribution Fraud 133
- Subscription Fraud 135
- Prepaid Fraud 139
- Business Fraud 142
- Technical Fraud 150
- ANNEX C: Vendor Interviews 155
- Adaptive Mobile Security 155
- Anam Technologies Limited 189
- ARAXXE SAS 210
- BICS 243
- Emirates Data Clearing House 287
- Enghouse Networks 302
- JT Global 320
- LATRO Services, Inc. 337
- Mobileum Inc 356
- Mobius Wireless Solutions PTE. LTD 377
- Netaxis Solutions 404
- NetNumber Inc 421
- Positive Technologies 439
- Starhome Mach 467
- Symmetry Solutions Limited 488
- Syniverse 504
- WeDo Technologies 524
- XINTEC 568
- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.