• This Strategic Report contains 80+ Pages of Analysis into all the providers in the market. Comparing all our results with the results of the previous year.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • This Strategic Analysis Report contains 100 Pages of Market Intelligence into 5 leading vendors in the market.

    The Strategic Analysis Version of the report contains:

    140+ Pages of data related to Data and Financial Clearing views from 5 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content: The Executive Summary: The Authors of this Report, Executive Summary, Overview, What is Data and Financial Clearing?, The Future of Data and Financial Clearing, How should Financial Clearing Evolve in an LTE World Vendors: Overview, Their International Presence, Ownership Structure, Top Product Offerings, Primary Focus, Future Focus, Personnel, Revenues, Services offered, Choosing Vendors Data Clearing: Length of time in Data Clearing, Partnering with Others, Vendor differentiation, Client numbers , GSMA Standards, Client Support, NRTRDE support, NRTRDE Performance, System availability, SLA for TAP FILES Policies, SLA Penalties, Diagnostic and reporting tools, Fault monitoring capabilities, TAP File processing timeframes, CDRs, Data Clearing Client Types, Client growth, TAP speeds, Customer Loyalty and Rewards, Pricing models, Additional Fees, Training Fees, Billing preferences, TAP file storage, The Future of Data Clearing Pricing, DCH Specialisation, LTE Data Clearing development, Local Break Out (LBO) support, S8HR support, VoLTE models, The future of DCH, Data Clearing Support for Wi-Fi Roaming, Data Clearing Vendor USP’s, How could Operators be better educated in Data Clearing, How can Operators help improve the Data Clearing process, Innovation: DCH Services, Data clearing key trends Financial Clearing: Vendors Length of time in Financial clearing, Partnering with Others, Vendor differentiation, Vendor’s Financial Clearing Service names, GSMA Standards, EID Support, EID Improvements, Paper Invoices, Client Support Bad Debt, SLA for Bad Debt, Reporting Bad Debt, Financial Disputes, Financial Liability, Vendor Financial Clearing Services, Payment Time frames, Global Roaming Invoices, Financial Clearing Clients types, Client growth, Customer Loyalty and rewards, Pricing models, Additional Fees, GSMA Standard developments, Training Fees, Billing preferences, In-house Financial Clearing for MNO’s, Future Data Clearing pricing, FCH Services, FCH Specialisation, LTE Financial Clearing development, Wifi-roaming Support, What MNO’s need to know about Financial Clearing, Financial Clearing Improvements, Vendor Specialisation, Financial Clearing Innovation, Financial Clearing Trends Annex A: Directory of Data and/or Financial Clearing Vendors 51 Annex B: Mobile Engagement Vendor Interview: Advanced Roaming & Clearing House, Comfone, Nextgen Clearing, Starhome Mach, Syniverse   Payment terms:
    • UK Companies are subject to V.A.T. Paid at the Standard Rates.
    • The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
  • This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    Annex of 15 pages: which covers the rankings of the leading 16 Vendors by Region, Africa, North America, South America, Asia, Middle East & Europe. Vendors who appear in this report are: (In bold are Vendors where MNOs gave detailed ratings) Airtel Business, Agile Telecom, AMD, BICS, Calltrade, Cequens, CITIC Telecom International, Clickatell, CLX Communications, Corporation Tedexis CA, CM.com, CS Networks, C3ntro Telecom, Dimoco, GMS, Infobip, Interactive Digital Media, InterVAS Uganda Ltd, Hook Mobile, Horisen, Javna, JT Global Ltd, Link Mobility, Lleida, Locotel Ltd, Mahindra Comviva, MessageBird, Mitto AG, Mobiweb, Monty Mobile, Mr Messaging Ltd, M-STAT, Nexmo, OpenMarket, Orange International Carriers, Panacea Mobile, PCCW Global, Route Mobile, SAP, Silverstreet, SerwerSMS, SMS Highway, Syniverse, Tanla, Tata Communications, Tele2 Group, Telecom Italia Sparkle, Telesign, Telintel, Twilio Sweden (Beepsend), tyntec. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
      • including MNO quotes about them:
    • Leadership
      • They want to Innovate the Industry
      • They inspire you with their ideas
      • They exploit Innovation opportunities
      • They are open minded
      • They think proactively
      • They would risk the success of their current products and services to Innovate
    • Creativity
      • They Invest in research and development
      • They sometimes fail in their innovations but they keep challenging themselves
      • They help to develop new standards and processes for the industry
      • They challenge the standards in the industry, in favour of improving the situation for MNO's
      • They Innovate their business to support specific client needs
      • They have original ideas
    • Engagement
      • Their products don't normally have defects or complaints
      • They care about making products which reduce costs
      • They care about making products which increase quality for MNO's
      • They care about making products that create efficiency gains for MNO's
      • Their products evolve every year
      • You are excited about new products being launched by this company
    • Conclusions
    UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili,  Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
      • including MNO quotes about them
      • With 18 KPIs on Customer Service

    With 18 Customer Service KPIs

    1. They are friendly and helpful
    2. They are patient and listen to my needs
    3. They spend the time with me that I deserve
    4. We have a respectful working relationship
    5. They provide consistent personnel who understand my business
    6. When they change personnel, there is a smooth handover
    7. They can quickly detect the cause of issues
    8. They can quickly resolve issues
    9. The first contact I speak with is able to resolve my issue
    10. They take responsibility for issues they create
    11. They keep their promises
    12. They communicate clearly
    13. They are well trained on their products and services
    14. They speak or attempt to speak my language
    15. They offer local support during my office hours
    16. They meet face to face with me or offer events I can attend
    17. They always give more than I expect
    18. They have "The Wow Factor"
      UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on opinions from MNOs of the Top 50 Vendors in the Roaming, Messaging and Interconnect Market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis
      • Their Innovation levels, attributes as featured in the new Innovation Hives.
    • KPIs
      • They want to Innovate the Industry
      • They inspire you with their ideas
      • They exploit Innovation opportunities
      • They are open minded
      • They think proactively
      • They would risk the success of their current products and services to Innovate
      • They Invest in research and development
      • They sometimes fail in their innovations but they keep challenging themselves
      • They help to develop new standards and processes for the industry
      • They challenge the standards in the industry, in favour of improving the situation for MNO's
      • They Innovate their business to support specific client needs
      • They have original ideas
      • Their products don't normally have defects or complaints
      • They care about making products which reduce costs
      • They care about making products which increase quality for MNO's
      • They care about making products that create efficiency gains for MNO's
      • Their products evolve every year
      • You are excited about new products being launched by this company
    • Conclusions
    UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and an Unlimited Distribution license is also available. 16 Vendors are rated in the report by MNOs, there are three featured vendors in this report which have received detailed ratings Cellusys, Mobileum, Tomia. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
      • Leadership
      • Performance in general as a company
      • Performance on KPIs specific to IPX Vendors
      • Brand perception
      • NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
      • MNO quotes on what they think to the Vendors
    • Key Challenges for MNOs with working with the Vendors
    • TOP 3 Requirements MNOs have for the Vendors
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report not later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 19 leading Vendors in the market: Agile Telecom, Antwerp Technologies, Bics, Comviva, GMS, Infobip, Link Mobility, Mitto, Monty Mobile, MrMessaging, Omobio, OpenMarket, PCCW Global, Route Mobile, Sinch, SMS Highway, Syniverse, Tata Communications, Vox Carrier
    • Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
      • Executive Summary of findings from the report
      • Strategic Analysis of the Vendors
      • Vendor Directory
    • Detailed overview of the market and the products
      • Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
      • Strategic Analysis - Service Specifics: Covid impacts, A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
      • Full Interviews with all the Vendors on their products and their outlook on the market: 
        • Annex A: Directory of A2P SMS Messaging Vendors
        • Annex B: A2P SMS Messaging Vendor Interviews
    • What Operators need to think about
    • The future, where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.    
  • This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 12 leading Vendors in the market: 2600Hz, GMS, Intelepeer, Infobip, Imi Mobile, Kaleyra, Mitto, M-Gage, Route Mobile, Sinch, Syniverse, Tata Communications
    • Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
      • Executive Summary of findings from the report
      • Strategic Analysis of the Vendors
      • Vendor Directory
    • Detailed overview of the market and the products
      • Strategic Analysis - The Vendors: Who are the Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
      • Strategic Analysis - Service Specifics: Covid impacts, Messaging Vendor Types, Their Value Added Services, Their Percentage of the Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Plans and Strategy for the Future, Future Predictions
      • Full Interviews with all the Vendors on their products and their outlook on the market: 
        • Annex A: Directory of Vendors
        • Annex B: Vendor Interviews
    • What Operators need to think about
    • The future, where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.    
  • This Strategic Report contains 80+ Pages of Analysis into the leading Vendors in the market.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers tier table and leaderboard tiered and actual ratings featuring Infobip, Mavernir, Openmarket, Sinch and Syniverse.
    • Detailed comparison of Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.