- Market Impact Report (€1900) This report
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to the Market Impact Report
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The Market Impact Report contains 80+ pages of analysis into the main providers in the Steering of Roaming market. Including interviews with mobile operators and Vendors of steering solutions. This report will be available on the 8th of June. The Market Impact Report has 3 annexes which are also available to purchase:
- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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Sale!
This report is available from 6th December 2022 and contains a thorough discussion of strategic aspects related to 5G Roaming. This publication is a perfect guide for Roaming teams that are planning to implement 5G SA or 5G NSA. Also, vendors can understand better what challenges MNOs are currently facing and how they can support them. The Strategic Analysis version of this report contains feedback from 78 MNOs across 53 countries and the participation of BICS, Cellusys, Comfone, SecurityGen and Vodafone Carrier & Partner Services. Considering the increasing relevance of 5G Roaming, this publication addresses the following questions:
- When MNOs estimate that they will launch 5G NSA & 5G SA Roaming?
- What are the main challenges and opportunities of 5G SA Roaming for MNOs?
- Which enterprise sectors have the biggest interest in 5G SA Roaming?
- What MNOs think about BCE and its implementation?
- How MNOs see vendors supporting them for 5G Roaming?
- What solutions for 5G SA are vendors offering?
- What challenges are vendors facing in the delivery of 5G Roaming SA solutions?
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Sale!
The Strategic Analysis version of the report is published on 15th September and contains 90+ pages of analysis of the main IPX Network Vendors in the market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
- Tier Vendor listing
- MNOs’ opinions on the key challenges and major developments in IPX (e.g. Key Challenges for MNOs with working with the Vendors, Top Requirements MNOs have for the Vendors,...)
- Providers leaderboard tiered and actual ratings
- A detailed comparison of over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: A1 Telekom Austria, BICS, Comfone, iBASIS, Syniverse and Vodafone Carrier & Partner Services
- Changing Vendor (MNOs indicate whether they are changing their vendor)
- Net Promoter Score i.e. if MNOs actively promote them to others
- Conclusions Vendor by Vendor with operator quotes on their performance
- Leaderboard
- Information about IPX expenditure volumes
- Strategic Conclusions by ROCCO Research Team
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This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
- Executive Summary (this part of the report is sent to the Operators who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
- Leadership
- Performance in general as a company
- Performance on KPIs specific to IPX Vendors
- Brand perception
- NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
- MNO quotes on what they think to the Vendors
- Key Challenges for MNOs with working with the Vendors
- TOP 3 Requirements MNOs have for the Vendors
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
- Executive Summary
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Key Challenges in the market
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
- including MNO quotes about them:
- Leadership
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- Creativity
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Engagement
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 100 Pages of Market Intelligence into 5 leading vendors in the market.
The Strategic Analysis Version of the report contains:
140+ Pages of data related to Data and Financial Clearing views from 5 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content: The Executive Summary: The Authors of this Report, Executive Summary, Overview, What is Data and Financial Clearing?, The Future of Data and Financial Clearing, How should Financial Clearing Evolve in an LTE World Vendors: Overview, Their International Presence, Ownership Structure, Top Product Offerings, Primary Focus, Future Focus, Personnel, Revenues, Services offered, Choosing Vendors Data Clearing: Length of time in Data Clearing, Partnering with Others, Vendor differentiation, Client numbers , GSMA Standards, Client Support, NRTRDE support, NRTRDE Performance, System availability, SLA for TAP FILES Policies, SLA Penalties, Diagnostic and reporting tools, Fault monitoring capabilities, TAP File processing timeframes, CDRs, Data Clearing Client Types, Client growth, TAP speeds, Customer Loyalty and Rewards, Pricing models, Additional Fees, Training Fees, Billing preferences, TAP file storage, The Future of Data Clearing Pricing, DCH Specialisation, LTE Data Clearing development, Local Break Out (LBO) support, S8HR support, VoLTE models, The future of DCH, Data Clearing Support for Wi-Fi Roaming, Data Clearing Vendor USP’s, How could Operators be better educated in Data Clearing, How can Operators help improve the Data Clearing process, Innovation: DCH Services, Data clearing key trends Financial Clearing: Vendors Length of time in Financial clearing, Partnering with Others, Vendor differentiation, Vendor’s Financial Clearing Service names, GSMA Standards, EID Support, EID Improvements, Paper Invoices, Client Support Bad Debt, SLA for Bad Debt, Reporting Bad Debt, Financial Disputes, Financial Liability, Vendor Financial Clearing Services, Payment Time frames, Global Roaming Invoices, Financial Clearing Clients types, Client growth, Customer Loyalty and rewards, Pricing models, Additional Fees, GSMA Standard developments, Training Fees, Billing preferences, In-house Financial Clearing for MNO’s, Future Data Clearing pricing, FCH Services, FCH Specialisation, LTE Financial Clearing development, Wifi-roaming Support, What MNO’s need to know about Financial Clearing, Financial Clearing Improvements, Vendor Specialisation, Financial Clearing Innovation, Financial Clearing Trends Annex A: Directory of Data and/or Financial Clearing Vendors 51 Annex B: Mobile Engagement Vendor Interview: Advanced Roaming & Clearing House, Comfone, Nextgen Clearing, Starhome Mach, Syniverse Payment terms:- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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This Strategic Report contains 80+ Pages of Analysis into all the providers in the market. Comparing all our results with the results of the previous year.
- Executive Summary
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- ROCCOs perceptions of future developments in the field