• This Strategic Report contains 75+ Pages of Analysis into all the providers in the market. Available from 26th May 2017.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • This Strategic Report contains 80+ Pages of Analysis into all the providers in the market. Comparing all our results with the results of the previous year.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 40+ Key Performance Indicators defined by MNOs
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 110+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 90+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Strategic summary by ROCCO management team
    Single Use License: The party purchasing this report is receiving a Single Use License. A License to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24-48 hours after purchase. Unlimited Distribution License: ROCCO also offers an Unlimited Distribution License. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and a Unlimited Distribution license is also available for £4,400. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • This Report is published on Monday 16th April 2018. This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and a Unlimited Distribution license is also available for £4,400. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    Annex of 15 pages: which covers the rankings of the leading 16 Vendors by Region, Africa, North America, South America, Asia, Middle East & Europe. Vendors who appear in this report are: (In bold are Vendors where MNOs gave detailed ratings) Airtel Business, Agile Telecom, AMD, BICS, Calltrade, Cequens, CITIC Telecom International, Clickatell, CLX Communications, Corporation Tedexis CA, CM.com, CS Networks, C3ntro Telecom, Dimoco, GMS, Infobip, Interactive Digital Media, InterVAS Uganda Ltd, Hook Mobile, Horisen, Javna, JT Global Ltd, Link Mobility, Lleida, Locotel Ltd, Mahindra Comviva, MessageBird, Mitto AG, Mobiweb, Monty Mobile, Mr Messaging Ltd, M-STAT, Nexmo, OpenMarket, Orange International Carriers, Panacea Mobile, PCCW Global, Route Mobile, SAP, Silverstreet, SerwerSMS, SMS Highway, Syniverse, Tanla, Tata Communications, Tele2 Group, Telecom Italia Sparkle, Telesign, Telintel, Twilio Sweden (Beepsend), tyntec. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 100+ Pages of Analysis into the providers in the market.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by MNOs
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
      • including MNO quotes about them:
    • Leadership
      • They want to Innovate the Industry
      • They inspire you with their ideas
      • They exploit Innovation opportunities
      • They are open minded
      • They think proactively
      • They would risk the success of their current products and services to Innovate
    • Creativity
      • They Invest in research and development
      • They sometimes fail in their innovations but they keep challenging themselves
      • They help to develop new standards and processes for the industry
      • They challenge the standards in the industry, in favour of improving the situation for MNO's
      • They Innovate their business to support specific client needs
      • They have original ideas
    • Engagement
      • Their products don't normally have defects or complaints
      • They care about making products which reduce costs
      • They care about making products which increase quality for MNO's
      • They care about making products that create efficiency gains for MNO's
      • Their products evolve every year
      • You are excited about new products being launched by this company
    • Conclusions
    UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili,  Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
      • including MNO quotes about them
      • With 18 KPIs on Customer Service

    With 18 Customer Service KPIs

    1. They are friendly and helpful
    2. They are patient and listen to my needs
    3. They spend the time with me that I deserve
    4. We have a respectful working relationship
    5. They provide consistent personnel who understand my business
    6. When they change personnel, there is a smooth handover
    7. They can quickly detect the cause of issues
    8. They can quickly resolve issues
    9. The first contact I speak with is able to resolve my issue
    10. They take responsibility for issues they create
    11. They keep their promises
    12. They communicate clearly
    13. They are well trained on their products and services
    14. They speak or attempt to speak my language
    15. They offer local support during my office hours
    16. They meet face to face with me or offer events I can attend
    17. They always give more than I expect
    18. They have "The Wow Factor"
      UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Strategic Report contains 75+ Pages of Analysis into all the providers in the market. Available from April 3rd 2019.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • This Strategic Report contains 75+ Pages of Analysis into all the providers in the market. Available from April 6th 2019.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • This Strategic Report contains 90+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and a Unlimited Distribution license is also available for £4,400. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Brand perceptions of each provider
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Brand perceptions of each provider
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 100+ Pages of Analysis into the providers in the market.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by MNOs
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary containing
      • Operator opinions on the key Challenges in the market
      • Tiered Vendor listing
    • Strategic Analysis
      • General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile, AMD Telecom, Anam Technologies, BICS, Cellusys, Comviva, Haud, Infobip, Mavenir, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tata Communications, tyntec
      • Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
        • AMD Telecom
        • Anam Technologies
        • BICS
        • Cellusys
        • Comviva
        • Haud
        • Infobip
        • Syniverse
      • Net Promoter Score
      • Conclusions vendor by vendor with Operator quotes on their performance
      • Overall Leaderboard
      • Strategic Conclusions by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 90+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Strategic summary by ROCCO management team
    Single Use License: The party purchasing this report is receiving a Single Use License. A License to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24-48 hours after purchase. Unlimited Distribution License: ROCCO also offers an Unlimited Distribution License. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • ROCCO+ SUBSCRIPTION

    12,600.00 ex. VAT
    All ROCCO Reports on a Single Use license basis for a 12 month period from a day you decide (it can be in the past, present or future).
  • This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on opinions from MNOs of the Top 50 Vendors in the Roaming, Messaging and Interconnect Market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis
      • Their Innovation levels, attributes as featured in the new Innovation Hives.
    • KPIs
      • They want to Innovate the Industry
      • They inspire you with their ideas
      • They exploit Innovation opportunities
      • They are open minded
      • They think proactively
      • They would risk the success of their current products and services to Innovate
      • They Invest in research and development
      • They sometimes fail in their innovations but they keep challenging themselves
      • They help to develop new standards and processes for the industry
      • They challenge the standards in the industry, in favour of improving the situation for MNO's
      • They Innovate their business to support specific client needs
      • They have original ideas
      • Their products don't normally have defects or complaints
      • They care about making products which reduce costs
      • They care about making products which increase quality for MNO's
      • They care about making products that create efficiency gains for MNO's
      • Their products evolve every year
      • You are excited about new products being launched by this company
    • Conclusions
    UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • This Strategic Report contains 100+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of 300+ global enterprises. Available from Thursday 28st May 2020.
    • Executive Summary (this part of the report is sent to the ENTERPRISEs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 12 Vendors in the market in over 35+ Key Performance Indicators defined by ROCCO
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 150+ Pages of Analysis into Vendors in the market. Available from Tuesday 26th May 2019.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 16 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    Annex of 15 pages: which covers the rankings of the leading 16 Vendors by Region, Africa, North America, South America, Asia, Middle East & Europe. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and an Unlimited Distribution license is also available. 16 Vendors are rated in the report by MNOs, there are three featured vendors in this report which have received detailed ratings Cellusys, Mobileum, Tomia. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
      • Leadership
      • Performance in general as a company
      • Performance on KPIs specific to IPX Vendors
      • Brand perception
      • NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
      • MNO quotes on what they think to the Vendors
    • Key Challenges for MNOs with working with the Vendors
    • TOP 3 Requirements MNOs have for the Vendors
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report not later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 80+ Pages of Analysis into the leading Vendors in the market.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers tier table and leaderboard tiered and actual ratings featuring Infobip, Mavernir, Openmarket, Sinch and Syniverse.
    • Detailed comparison of Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock

    The 21 Report

    5,400.00 ex. VAT
    We do not offer discounts on the 21 Report, however the The 21 Report is free with a ROCCO+ Subscription or counts as 3 report points for ROCCO Report points customers.  The 21 Report summarises 2020 and takes on the challenge of 2021 based on the best insights from ROCCO Research's reports, ROCCO Strategy's consulting work and ROCCO U training trends.  The report compromises the following sections: Executive Summary
    • Introduction and objective of the report
    • Executive Summary
      • 2020 Evaluation
      • Key Insights
      • Overview what to expect from 2021
     Strategic Analysis Part One: 2020 Review
    • Top Telecoms Trends of 2020: What were the top trends for 2020 and how did they play out – Blockchain, eSIM, 5G
    • Messaging Trends – CpaaS, RCS and A2P SMS Insights
    • Wholesale Roaming Trends – VoLTE, 5G Insights
    • Fraud and Security Trends - Firewalls, SIM BOX, IRSF.
    • Traffic review: The Wholesale Roaming and Messaging traffic estimates and how they changed from 2019.
    • Admiration Quads (The best Vendors in each category presented in 3 specific quadrants (Success, Leadership, Contribution) based on the last research report ROCCO has conducted on each topic. 
      • Innovation (The Innovators),
      • Messaging (A2P SMS, RCS),
      • Wholesale Roaming (SoR, IPX, DCH, FCH, RMS), 
      • Fraud & Security (Signalling Firewall, SMS Firewall, IRSF, Sim Box)
    • ROCCO IOO: A review of the 25 most Influential people in our Industry according to the ~ROCCO 100 report 2020 and how they made a difference. 
    • ROCCO's TOP TEN Vendors in 2020: based on all the results in the most recent Vendor Benchmarking research.
    Part Two: 2021 Expectations
    • Lifelines: Product lifelines for Messaging, Wholesale Roaming and Fraud & Security which help MNOs and Vendors to identify
      • Where to invest
      • Where is their revenue still to be made
      • Where should I be developing skills and R&D
    • What's happening in 2021: Industry trends and potential outcomes
    • Challenges and Opportunities in 2021: SWOT analysis for the industry
    • Industry comparisons: What’s trends do we see in other industries, which may cross over to ours. 
    The 21 Report is available to buy in a Single Use License only and is free for ROCCO+ Subscription customers and IO Association Members.
  • Out of stock
    This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary containing
      • Operator opinions on the key Challenges in the market
      • Tiered Vendor listing
    • Strategic Analysis
      • General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile Security, AMD Telecom, Alaris Labs, Anam Technologies, Antwerp Technologies, BICS, Cellusys, Computaris International, Comviva, GMS, Globe Teleservices, Haud, HGC, Infobip, Lanck Telecom, Mavenir, Mitto, Mobius Wireless, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tango telecom, tyntec
      • Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
        • Adaptive Mobile Security
        • Anam Technologies
        • Comviva
        • Haud
        • Infobip
        • Sinch
      • Net Promoter Score
      • Conclusions vendor by vendor with Operator quotes on their performance
      • Overall Leaderboard
      • Strategic Conclusions by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock
    This Strategic Report contains 90+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Strategic summary by ROCCO management team
    Single Use License: The party purchasing this report is receiving a Single Use License. A License to be used by their company only. A Terms of Use agreement will be sent to you by ROCCO after your purchase to support this. Expect to receive the report by e-mail within 24-48 hours after receipt of the Terms of Use. Terms of Use only need to be signed once by a company. Unlimited Distribution License: ROCCO also offers an Unlimited Distribution License. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock
    This Strategic Report contains 80+ Pages of Analysis into all the providers in the market. Available from April 7th 2021.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • Out of stock
    This Strategic Report contains 90+ Pages of Analysis into all the providers in the market. Available from April 12th 2021.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company sent on receipt of payment and subject to a signed terms of use agreement. Additional licenses may be purchased at a reduced price.
  • Out of stock
    This Strategic Report contains 150+ Pages of Analysis into Vendors in the market. Available from Tuesday 1st June 2021.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 16 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock
    This Strategic Report contains 100+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of 300+ global enterprises. Available from Thursday 8th June 2021.
    • Executive Summary (this part of the report is sent to the ENTERPRISEs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 12 Vendors in the market in over 35+ Key Performance Indicators defined by ROCCO
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock
    This Strategic Report contains 60+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of hundreds of MNOs over a 5 year period. Available from 1st September 2021.
    • 2017-2021 Vendor Benchmarking Global Leaderboards
    • 2017-2021 Vendor Benchmarking Regional Leaderboards
    • 5 Year Leaderboard
    • Top Ten vendor Profiles with global scoring over 5 years
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Sale!
    This Report is published on Thursday 14th October 2021 This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
    • Executive Summary
    • Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Key Challenges in the market
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use license, additional licenses may be purchased at a reduced price and a Unlimited Distribution license is also available for £6600. The report is sent by email after payment has been received. The party purchasing will be subject to a Terms of use agreement, in the case it is the first time they have purchased from ROCCO. Subject to VAT for Uk Businesses.
  • Sale!
    This Strategic Report contains 80+ Pages of Analysis into the providers in the market.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 35+ Key Performance Indicators defined by MNOs
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.