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    A2P SMS Messaging Vendor Performance Report 2018 – Strategic Analysis + Regional Analysis

    €2,100.00 ex. VAT
    This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    Annex of 15 pages: which covers the rankings of the leading 16 Vendors by Region, Africa, North America, South America, Asia, Middle East & Europe. Vendors who appear in this report are: (In bold are Vendors where MNOs gave detailed ratings) Airtel Business, Agile Telecom, AMD, BICS, Calltrade, Cequens, CITIC Telecom International, Clickatell, CLX Communications, Corporation Tedexis CA, CM.com, CS Networks, C3ntro Telecom, Dimoco, GMS, Infobip, Interactive Digital Media, InterVAS Uganda Ltd, Hook Mobile, Horisen, Javna, JT Global Ltd, Link Mobility, Lleida, Locotel Ltd, Mahindra Comviva, MessageBird, Mitto AG, Mobiweb, Monty Mobile, Mr Messaging Ltd, M-STAT, Nexmo, OpenMarket, Orange International Carriers, Panacea Mobile, PCCW Global, Route Mobile, SAP, Silverstreet, SerwerSMS, SMS Highway, Syniverse, Tanla, Tata Communications, Tele2 Group, Telecom Italia Sparkle, Telesign, Telintel, Twilio Sweden (Beepsend), tyntec. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • A2P SMS Messaging Market Impact Report 2023 – MNO Edition

    €1,900.00 ex. VAT
    The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with MNOs and A2P SMS Vendors. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase.
    • Market Impact Report (£1600) This report
      • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
      • Annex Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report
      • Annex 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • Customer Service Report 2019 – Strategic Analysis

    €2,100.00 ex. VAT
    This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili,  Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
      • including MNO quotes about them
      • With 18 KPIs on Customer Service

    With 18 Customer Service KPIs

    1. They are friendly and helpful
    2. They are patient and listen to my needs
    3. They spend the time with me that I deserve
    4. We have a respectful working relationship
    5. They provide consistent personnel who understand my business
    6. When they change personnel, there is a smooth handover
    7. They can quickly detect the cause of issues
    8. They can quickly resolve issues
    9. The first contact I speak with is able to resolve my issue
    10. They take responsibility for issues they create
    11. They keep their promises
    12. They communicate clearly
    13. They are well trained on their products and services
    14. They speak or attempt to speak my language
    15. They offer local support during my office hours
    16. They meet face to face with me or offer events I can attend
    17. They always give more than I expect
    18. They have "The Wow Factor"
      UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
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  • A2P SMS Messaging Market Intelligence Report 2020 – Strategic Analysis

    €2,100.00 ex. VAT
    This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 19 leading Vendors in the market: Agile Telecom, Antwerp Technologies, Bics, Comviva, GMS, Infobip, Link Mobility, Mitto, Monty Mobile, MrMessaging, Omobio, OpenMarket, PCCW Global, Route Mobile, Sinch, SMS Highway, Syniverse, Tata Communications, Vox Carrier
    • Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
      • Executive Summary of findings from the report
      • Strategic Analysis of the Vendors
      • Vendor Directory
    • Detailed overview of the market and the products
      • Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
      • Strategic Analysis - Service Specifics: Covid impacts, A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
      • Full Interviews with all the Vendors on their products and their outlook on the market: 
        • Annex A: Directory of A2P SMS Messaging Vendors
        • Annex B: A2P SMS Messaging Vendor Interviews
    • What Operators need to think about
    • The future, where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.    
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  • International Voice Carrier Market Impact Report 2023 + Annex Vendor Benchmarking

    €2,500.00 ex. VAT
    The Market Impact Report contains 80+ pages of analysis into the main providers in the International Voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • International Voice Carrier Market Impact Report 2023

    €1,900.00 ex. VAT
    The Market Impact Report contains 80+ pages of analysis into the main providers in the international voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
    • Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • IPX Networks Market Impact Report 2023 + Annex Vendor Benchmarking

    €2,500.00 ex. VAT
    The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • IPX Networks Market Impact Report 2023

    €1,900.00 ex. VAT
    The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
    • Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
    • Annex 5-Year Analysis (£650) Not included. Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • A2P SMS Messaging Market Impact Report 2023 – MNO Edition + Annex Vendor Benchmarking

    €2,500.00 ex. VAT
    The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with MNOs and A2P SMS Vendors. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on.
    • Market Impact Report (£1600) This report
      • Annex Vendor Benchmarking (£650) (Included). Only available as an annex to Market Impact Report
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • Steering of Roaming Market Impact Report 2023

    €1,900.00 ex. VAT
    The Market Impact Report contains 80+ pages of analysis into the main providers in the Steering of Roaming market. Including interviews with mobile operators and Vendors of steering solutions. This report will be available on the 8th of June. The Market Impact Report has 3 annexes which are also available to purchase:
    • Market Impact Report (£1600) This report
      • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
        • Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
        • Annex Vendor Benchmarking 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
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  • CPaaS Market Impact Report 2023

    €1,900.00 ex. VAT
    The Market Impact Report contains 150+ pages of analysis into the main providers in the CPaaS market. Including interviews with enterprises and Vendors of CPaaS solutions. This report will be available on the 27th of April. The Market Impact Report has 2 annexes which are also available to purchase:
    • Market Impact Report (£1600) This report
      • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
        • Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
    Add to cart Details
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