How we do Wholesale Roaming in 2022

In 2015 we held our first short survey for MNOs Wholesale Roaming teams to talk about their operational challenges called…“How we do Roaming in 2015”

This year we are repeating the survey!

  • It takes a short time to complete
  • MNOs get a free Report including the data of all MNOs
  • Get entered into a Prize draw to win exclusive ROCCO tenth anniversary merchandise.

It was very insightful, MNOs found it helpful. Before that time no one had really been interested in measuring the way that Wholesale Roaming as a function was evolving. Some of the key factors that came out of the research were the challenges MNOs had with pretty much all aspects of the Wholesale Roaming business. From 30 year old processes, to paper orientated processes and of course a lot of inefficiency.

Since that time the role of that function has remained the same but has faced considerable challenges (regulations, new service openings, silent roamer growth, market disruption, COVID). It’s not an easy role especially when we consider the growth in Roaming usage over the last decade is tremendous. 3.8% growth in travel and 300% increase in Roaming in the EU alone has seen roaming being used more than ever before (pre COVID).

Interestingly, with VoLTE and 5G SA Roaming the wholesale roaming function is facing new challenges unlike it’s ever seen before. The negotiations and service openings will be based on optimising costs of course but also now about optimising quality.

So if you are working in a Wholesale Roaming team, maybe your boss or the management team you fall under may not be aware of the impending impacts on your function. With this survey we intend to provide some insights, strategic guidance and support to a somewhat forgotten but fundamental function in the MNO.

Please write to us here at HQ@ROCCO.GROUP to take part.

Or visit our Surveys for MNOs page where you can always find some interesting research projects ongoing.