ROCCO HQ London 16/09/21 Our research has been concluded, the results have been checked and verified and we are pleased to announce our latest results on our annual IPX Network Benchmarking.

At ROCCO we believe competition in the market is a really really good thing. Not only does it reinforce that the products and services are in high demand but it also allows any buyer to have a real choice. There’s a massive difference between all kinds of vendors in our industry and on our part we like to give the best insights in how to compare the vendors and which vendors Mobile Operators prefer.

IPX Networks are one of the most important Vendors for MNO’s these days, offering a multitude of crucial services such as 5G Roaming, LTE Data Roaming, Diameter Signalling and Voice over LTE, VoLTE.  Apart from the core services, IPX Providers need to continually differentiate themselves by implementing greater Business Intelligence data and quality controls especially in light of the expectations for 5G with its quality led network slices starting to emerging now in the market.

Congratulations to all six Tier One providers who performed so well across the performance and leadership categories! Tier One means that across all categories these providers reached 4-5 points out of 5.

IPX Networks Vendor Benchmarking Report 2021

Between May and August 2021 we asked MNOs globally to give us their perceptions of IPX Network Vendors, how well they knew them and how they would rate them. They rated Vendors on 40+ KPIs in the area of Performance, Value and Leadership. The survey was about brand perception, experience of these providers as well as an understanding of whether Operators would choose them over others. There were 22 Vendors which invited tough competition and new this year we also introduced a rating for NPS (Net Promoter Score) so the Vendors could see how they ranked in terms of their customers willingness to promote them.

Operators who participated in this Research will shortly receive their free Executive Summary Report, thanks for your support and feedback, we hope you enjoy the data and insights into the Vendors.

Congratulation to all the Vendors who were recognised in the report!

Own the Strategic Analysis Report and see the Vendor Leaderboard