Results: The Leading Financial Clearing Houses 2021

ROCCO HQ London 15/04/2021. Our first ever report was on Financial Clearing and here is our 6th research into the Performance and Leadership of Financial Clearing and Settlement Vendors. The research has been concluded, the results have been checked and verified and we are pleased to publish this latest report.

Financial Clearing is a strict and precise process needed for the delivery of International Roaming billing. Financial Clearing is the process of ascertaining exactly what Roaming data, calls and SMS are produced by each MNO and clearing and settling the bills for the data. The support for Invoicing processes and chasing of payments on behalf of Mobile Network Operators (MNOs) are completed by Financial Clearing houses who operate internationally to settle accounts. Financial Clearing and Settlement (to use its full title) refers to settlement also with MNOs who in some cases use their own in-house Financial Clearing function to work with the Vendors.

The tracking, collection and reporting on Bad debt between the MNOs is often also carried out by Financial Clearing functions as well as the delicate task of handling discounts which they offer each other which still in some cases are dealt with by credit notes. While MNOs have strict rules within their contracts with other MNOs, the validation and processing of invoices is still a specifically challenging task that when paired with Data Clearing is vital to the delivery of roaming services today.

ROCCO identified 10 Vendors (See our Vendor Directory for more information on which Vendors offer services) who offer Financial Clearing services which support clearing of invoices for International Roaming. Repeating the popular research we conducted in 2019, 2017, 2016, 2014 and 2013 we then asked Mobile Operators to rate the Vendors against over 40 Performance and Leadership KPIs to identify the leading Vendors in this market.

Congratulations to the three Vendors who reached Tier One within our research. Tier One means that across all categories these Vendors were rated 4-5 points out of 5 by MNOs.

Financial Clearing House Vendor Benchmarking Report 2021

Between November 2020 and March 2021 we asked Mobile Network Operators globally to give us their perceptions of Financial Clearing Vendors. The survey was about brand perception, experience of these providers as well as an understanding of whether MNOs would choose them over others.

The survey also covered some major themes regarding Financial Clearing including the challenges and the innovations MNOs are looking for in this area. e.g. BCE.

MNOs who participated in the Research will receive their free Executive Summary Report today, thanks for your support and feedback, we hope you enjoy the data and insights into the Vendors.

Congratulation to all the Vendors who were recognised in the report!

Buy the Strategic Analysis Version here

This Financial Clearing Report has a sister report being published on Data Clearing. It’s possible to buy the two reports with a 15% discount. For bigger discounts read about ROCCO+ Report Bundles.

Simply contact HQ@ROCCO.GROUP for more information.

Throughout 2021 ROCCO reports will feature photos from photographers within the industry. The photo used in the cover of this report was taken by Stephen Breen from Verizon. Stephen entered ROCCO’s Photography competition in 2020 and we are pleased to use his photo this year in this report cover. Stephen will receive a ROCCO VIP Swag Bag for being in the top ten photographers in the competition.

Thanks to all the MNOs (colleagues, business partners and clients) who have taken part in this research and for supporting ROCCO Research in our 8th year of service to the industry.