28th June 2018 London: The data has been analysed, the results are in for this years Roaming Bill Shock study. This years report is different to those created in 2015 and 2016 as we look at the effects of the Roaming Regulation on the results.

Roaming Bill Shock is declining globally, but not across all regions. Many Europeans will say it doesn’t exist anymore. Where as in other countries in the Southern hemisphere it is much more prominent.

As we look to the EU we have seen the most extreme case of Regulation (Abolition of Roaming Charges) with EU citizens now Roaming more freely, in what could be described as the largest scale adoption of Roaming services European MNOs have ever seen. Now the EU moves to build in two phases a single free to use EU coverage map for next generation Wi-Fi for its citizens. What effects this will have on telecoms services is unclear although for sure the effect of Roaming Bill Shock will most likely reduce further.

In other continents of the world the story of Roaming Bill Shock is very much alive, in the news and in the minds of many when they roam. Even while the GSMA transparency initiatives made back in 2012 have helped somewhat the Regulators seek stronger measures inspired by the EU.

Given the international and inter-continental nature of roaming, for consumers to really value the service, it is felt by many MNOs (some who are actively seeking regulation in their markets) that stakeholders should work together in associations and working parties or through bilateral/multilateral country agreements to address structural measures, regulatory price measures, as well as to insist on transparency, and assist national regulators to monitor price development, and sharing of information.

To educate yourself on Roaming Regulations listen to our podcast series. Chalk Talk: Roaming Regulation

This Report

  • 40+ Pages of charts and commentary on the data we have captured from the Independent and group MNOs in total 128 MNOs.
  • We provide Regional Breakdowns by 6 continents, Africa, North America, South America, Asia, Europe and the Middle East.
  • We analyse the results based on our other reports showing how the position has changed from 2015 and 2016.
  • We uncover how effective different Regulatory measures are across different regions and reveal some surprising data on some regions.
  • We provide the Roaming Bill Shock percentages and show how they have changed over the years by region.
  • We provide the Silent Roaming percentages and show how they have changed over the years by region.
  • We also recap on the Regulatory work in each region to uncover how widespread Roaming Regulations are and are planning to be.
  • A small overview for South America is provided in the diagram below.

Purchase information

  • All MNOs who contributed to the report will shortly receive for free the full Strategic Analysis version of the report for their review.
  • The Strategic Analysis version of the report is also available to buy from ROCCO by following the link below. Or counts as 1 point using our Report Points System.
  • ROCCO’s Subscription customers will immediately receive the Strategic Analysis version of the report.