06/09/2017 ROCCO Launches new Vendor Performance Research for MNOs into SMS Firewall and SS7 Firewall Vendors. Following this years Market Intelligence Report for Signalling Firewall we now seek the opinions of MNO’s on Firewall services.

We have developed the two surveys to gather feedback. The SMS Firewall Research starts today and concludes on October 15th. On Friday 8th September we will launch the SS7 Firewall Research. Together these two surveys will give an overview of all the vendors in the market as rated by MNOs.

MNO’s Click here to take part in the survey


Having conducted Market Intelligence research in 2016 where we interviewed in detail 16 leading Vendors offering these services we conducted last year our first Vendor Performance Research for SMS Firewall. We uncovered who were the tier one vendors offering these services. Read more about our SMS Firewall Market Intelligence Research 2016 here.

The Vendor Performance research is designed so that MNOs can give their view on SMS Firewall vendors based on a list of specially chosen KPIs. MNOs who take part will receive an exclusive Executive Summary Report which shows the Vendors ranked in order of KPI ratings by all MNOs and an overview of all the Hot topics.

The research is hosted only by ROCCO, so the MNOs views are aggregated in the reports and any feedback given by MNOs is completely confidential. This is the basis on which we have been delivering research for the last five years. MNOs like the opportunity to share their views with ROCCO as a neutral entity and understand the views of other MNOs.

Click here to take part in the survey


About the Research

This years research contains 16 SMS Firewall Vendors. MNOs can add to the list by choosing OTHER and we will in turn update the list with additional Vendors. Only Vendors whom receive at least 5 responses from MNOs are included in the report. This is to ensure meaningful results. But it also allows any Vendor large or small to reach a tier one ranking, as the rankings are based not on the amount of responses received but the overall perceptions of the MNOs who take part. ROCCO remains a company devoted to neutrality. Our Vendor Performance Research is never sponsored, since we like to ask the questions Operators want and give the true position in the market in our reports.

The survey is open for a short time only.

We will present the results in tiers, as we have previously. This means than multiple Vendors may be announced within tier one (Overall score between 4-5 points out of 5) and Vendors who score lower than this will be announced as Tier 2 or Tier 3.

MNOs are also invited to take part until the end of April in our Customer Service survey. The survey asks Customer Service related questions about Vendors of Interconnect and Roaming products and features SMS Messaging and Firewall Vendors.

Thank you for participating in ROCCO Research.